ALL SALES ARE FINAL. We will provide store credit upon our decision. We are not responsible for misspellings on your end and being given the wrong due dates. When you receive a proof if you do not correct any wrongs once confirmed it will not be changed. We are not responsible for proofreading or editing grammar or any content. When proofing designs please be diligent at making sure all content is spelled correctly and free of errors. If you receive a damaged product please send pictures to our provided email. TheMysteriousTouch@gmail.com .